Since we are located here in Wilson, it’s easy to reach us to order service, make a payment, or inquire about your account. There are several ways to contact us:

In Person

Customer Service Center
208 Nash St. NE
Wilson, NC

• Monday-Friday 8:30am to 5pm:  walk-in service
• Monday-Friday 8:30am-6pm:  drive-thru (accepting payments only)

By Phone

Customer Service (Sign up, Service Changes, Billing Questions) 
Monday-Friday 8:30am to 5:30pm
(252) 399-2200; Option 3, 1. 

Business Services
(252) 296-3457

By Mail

Mail payments to:

PO Box 366
Wilson, NC 27894

By Contact Form